AMO Command List for Siemens HiPath. Below you can find a list of AMO commands and a general description for that command for the Siemens HiPath 4000 IP PBX. Many of these commands are used with other Siemens HiPath versions as well as HiCom and can be used as a quick reference sheet for technicians. OpenScape, OpenStage and HiPath are registered trademarks of Siemens. MyAttendant is a unified communications solution for Attendant functions. OptiClient 130 HFA. The administrator downloads the installation files from the Download Center. Yahoo or Microsoft Messenger can also be displayed using.
Siemens HiPath 5000 Real-Time IP System
27 June 2003 Richard A. Costello Document Type:Product Report Note Number:DPRO-115916
With its HiPath 5000 Real-Time IP System, Siemens has a plan for enterprises with distributed networking requirements in IP or mixed-telephony environments. In 2003 the capability will expand to 64 nodes and 2,000 users.
Note
This report is focused on the Siemens HiPath 5000 Real-Time IP System, which is version 4.0 of Siemens' next-generation IP softswitch platform.
Table of Contents
List of Tables
List of Figures
Corporate Headquarters
Siemens AG
Hofmannstrasse 51
81359 Munich, Germany
Tel: +49 89 7220
U.S. Headquarters
Siemens Information and Communication Networks (ICN), Inc.
900 Broken Sound Parkway
Boca Raton, FL 33487, U.S.A.
Tel: +1 561 955 5000
Toll Free: +1 800 765 6123
Internet: www.icn.siemens.com
Initially positioned as Siemens' pure IP-switch hardware platform for the emerging IP telephony market with models such as the HiPath 5300 and HiPath 5500, with version 4.0 the company has evolved the HiPath 5000 into a real-time, enterprise IP softswitch platform with the availability of the HiPath 5000 Real-Time IP System, its next-generation release.
Existing HiPath 5500 v3.x and earlier systems, and HiPath 5300 v3.0 systems are not supported on version 4.0. Siemens has, in fact, started the end of life process on the 5500 and 5300 models. The migration path for HiPath 5500 users is to the HiPath 5000 Real-Time IP System; the migration path for HiPath 5300 users is to the HiPath 3000 system.
Version 4.0 of the HiPath 5000 Real-Time IP System works in conjunction with its network services element—HiPath 5000 Real-Time Services Manager (RSM) software—and Siemens HiPath 3000 Survivable Media Gateways (SMGs) in support of a modular architecture, IP networking, remote survivability and centralized management, among other functions, for distributed enterprise environments. As such, at least one HiPath 3000 SMG is required in a HiPath 5000 RSM configuration to provide backup (survivability) and media gateway functionality. HiPath 5000 can support a full set of traditional Siemens PBX features in mixed IP and circuit switched environments.
A Siemens HiPath 5000 Real-Time IP System is comprised of the following basic components:
The figure, HiPath 5000 Real-Time IP System Distributed Architecture, provides an illustration of the basic components of a HiPath 5000 Real-Time IP System network solution.
[return to List of Figures]
Figure 1 HiPath 5000 Real-Time IP System Distributed Architecture
Source: Siemens ICN
HiPath 5000 RSM v4.0 Software/Server
HiPath 5000 RSM v4.0 software can be purchased as a software-only package or installed on an industry standard server (IBM xSeries 205) running the Microsoft Windows 2000 operating system; both software and hardware platforms are supplied by Siemens. The 5000 RSM software comes pre-installed on the IBM server. Available HiPath 5000 RSM software packages include the following:
Note: These base packages do not come pre-installed with HiPath ProCenter Office (contact center) or HiPath Expressions (voice/unified messaging).
A customer-provided server with Microsoft Windows 2000 can be used as the HiPath 5000 RSM server providing it meets the following hardware requirements.
Approximately 100MB of free disk space is required locally for installation of the HiPath 5000 RSM server software. An additional 1MB is required for each HiPath 3000 node installed. The processing power required by the HiPath 5000 RSM server application depends, on one hand, on the number of 3000 nodes. The number of access operations executed by the applications also determines the actual system load.
HiPath 5000 RSM v4.0 software enables the administration and configuration of a network of up to 32 HiPath 3000 nodes and 1,000 end users presently for enterprises looking to create a single-system image for distributed environments. Plans for the fourth quarter of 2003 will expand that capability to 64 nodes and 2,000 users.
A HiPath 5000 RSM configuration is connected over an IP network via Siemens HG 1500 cards, which tunnel Siemens' proprietary networking protocol, called CorNet-N, over the IP network (CorNet IP), and provide trunk ports to the IP network for connecting other HiPath 3000 nodes. All HG 1500 software and HiPath 3000 system software must be at the same software release for operational compatibility and QOS enablement. Each HiPath 3000 node must fulfill the following requirements:
HiPath 3000 SMG
The HiPath 3000 SMG has the same specifications as the HiPath 3000 product family and is an integral part of Siemens' strategy to evolve platforms that will satisfy the requirements of new and existing customers who want to implement IP telephony capabilities. For example, the HiPath 3000 SMG provides system backup and media gateway functions for the HiPath 5000 Real-Time IP System platform.
The following table summarizes maximum IP stations supported on the HiPath 3000 functioning as a stand-alone system, on the HiPath 5000/HiPath 3000 SMG combination, and on the HiPath 4000 platform.
User interface, system features and networking functionality are the same for the HiPath 3000 and HiPath 5000, but not the HiPath 4000. This means that networking a HiPath 4000 with either a HiPath 5000/3000 SMG or a stand-alone HiPath 3000 will limit user capabilities at remote sites and feature transparency across the network.
HiPath HG 1500
The HiPath HG 1500 integrated gateway module, when added to the HiPath 3000, provides connectivity between the switched, time division multiplexing (TDM) network devices of the HiPath 3000 and the IP network. The HiPath 3000 adds the ability to provide packet switching between IP devices on the LAN. This makes the PBX features of the HiPath 3000 available to IP clients and phones located on the data network.
This approach supports connectivity to 10Base-T or 100Base-T LANs and WANs provided by the customer, as well as providing a gateway between IP terminals and public switched telephone network (PSTN) facilities connected to the system.
This enables the HiPath 3000 product platforms to support technology solutions such as IP networking, mobility, workpoints and voice over IP (VoIP) applications. One benefit is that with CorNet over IP networking, multiple HiPath 3000 systems can be networked together using the customer's existing LAN/WAN infrastructure, eliminating previously required point-to-point, T1/PRI circuits.
The maximum number of calls between IP clients in different 3000 nodes depends on the number of HG 1500 boards active in the node, irrespective of the number of B channels licensed for the system. For example, in a HiPath 37xx system with two HXGM boards (the HG 1500 gateway card for 37xx), the maximum number of calls from IP clients to other nodes is 32. In a HiPath 35xx with two HXGS boards (HG 1500 gateway card for 3350/3550), the maximum number of conversations from IP clients to other nodes is 16 (2 x 8).
In a pure IP network, the number of gateway channels must be equal to or larger than the number of TDM trunks. The number of HG 1500 boards required for voice over IP is determined by the number of gateway channels, plus music-on-hold channels, plus conference channels.
An HG 1500 gateway can also be used as an Integrated Services Digital Network (ISDN) router, an application more prevalent in Europe, where ISDN is more popular. A remote user, for example, could connect directly from a home PC via an ISDN connection to the company LAN, to which the HG 1500 is connected. The complete path must be an ISDN connection.
Stations per Node
The maximum number of stations supported in a HiPath 5000 node (v3.0 and above) are also available to HiPath 3000 clients, as indicated in the table below.
HiPath IP Networking
In a HiPath 5000 RSM network configuration, the HiPath 5000 RSM server and all HiPath 3000 SMG nodes and client PCs should be located in the same IP network. All 5000 RSM and 3000 SMG components must be in a 'switched' environment—that is, no LAN hubs—with the connections between the LAN switches being customer-provided. Although possible to have a TDM connection between two different IP networks or two domains, it is not recommended because the number of IP-to-TDM-to-IP translations will introduce latency and voice quality degradation.
Telephony over the 5000 RSM IP network is based on the Institute of Electrical and Electronics Engineers (IEEE) 802.1D QOS standard, which prioritizes voice traffic for transmission over the IP network.
To reduce system administration, the HiPath 5000 RSM system uses a login concept for network nodes that allows a newly added HiPath 3000 node to register independently on the HiPath 5000 RSM server. After startup and administration of the 3000 node, it logs into the 5000 RSM server. Once this login process occurs, basic IP communications between the 3000 node and the 5000 RSM server are established. If a pre-configured database exists on the 5000 RSM server for this 3000 node, the 5000 RSM server now automatically loads it into the 3000 node. After this has been configured, the node becomes part of the HiPath 5000 system and is networked with the other nodes over IP.
In addition to the local IP address already available, the IP address of the 5000 RSM server must also be configured in the 3000s using an enhanced version of HiPath 3000 Manager E or Manager T, which are Siemens system and database administration tools. The IP address of the HiPath HG 1500 must also be managed on the 5000 RSM server. An assignment between nodes and the relevant database is possible. Multiple IP addresses (multiple HiPath HG 1500s in a node) can be assigned to a database.
IP Network Features
Features, functions and applications supported on HiPath 5000 RSM include the following:
General Features Over CorNet IP Network
The general feature set supported in a HiPath 3000 v4.0 corporate network is the feature set supported in a HiPath 5000 RSM CorNet IP network:
Additional system features include:
Key feature descriptions include:
The HiPath 5000 RSM performs the following administration and configuration functions in a network:
The HiPath 5000 RSM platform can be integrated with Simple Network Management Protocol-based (SNMP) management platforms such as HP OpenView.
IP Network Infrastructure Requirements
Installation of a HiPath 5000 RSM requires a complete network analysis of the proposed customer environment, including completion of an Electronic System Assurance (ESA) Checklist, Applications Design Checklist, and a Call Flow Diagram, and submission to Siemens Professional Services for assistance and approval.
HiPath 5000 RSM and the networked HiPath 3000 systems rely on an enterprise IP network, place additional load on that network and will not work properly if network problems occur. Some of the infrastructure requirements of the IP LAN for a HiPath 5000 RSM installation are described below:
The network delay factor should not be greater than 50 ms (one-way delay), since the natural voice communications process is impaired if longer delay times are introduced. Priority control is a particularly efficient means of reducing delay. To combat delays and loss of quality, Siemens recommends the use of higher bandwidths (reserves), or G.723.1 codecs.
To guarantee QOS, the following standards must be met:
HiPath 5000 Real-Time IP System Supported Devices
Existing Siemens devices not supported on the HiPath 5000 Real-Time IP System include the following:
The OptiPoint 400 Standard IP phone is supported on v4.0, but requires a software upgrade.
HiPath 5000 Real-Time IP System Supported Applications
GSA Pricing
Yes.
Although touted by Siemens as an enterprise softswitch platform now, keep in mind that the HiPath 5000 Real-Time IP System does require operation in conjunction with a hardware switch, the Siemens HiPath 3000 SMG.
A future release of HiPath system software called HiPath ComScendo IP communications software is expected to provide support across Siemens Real-Time IP systems (HiPath 3000 SMG, HiPath 5000, HiPath 4000). The user interface, system features and networking functionality will be the same for some, but not all of these platforms. However, in most standard configurations, this should not limit user capabilities at remote sites and feature transparency across the network.
Siemens recently announced its system-in-a-package (SIP)-based, OpenScape v.1.0 communications software for presence-based conferencing and multimedia collaboration tools on Microsoft Windows Server 2003 and Windows Messenger. Other enterprise communications applications reportedly supported by OpenScape will include mobility, personal productivity tools and unified messaging. Siemens indicates that these applications, when combined with OpenScape, will provide the tools for a unified communications offering. HiPath MobileOffice provides Siemens mobility applications for HiPath environments; OpenScape is expected to provide mobility, conferencing and collaboration on an open platform for IT environments.
© 2003 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice.
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